Tata Communication Off Campus Drive 2022 for Executive Position | Tata Communications Freshers Drive 2021 


Job Role : Customer Service Executive

Job Type : Full Time

Experience : 0-2 Years

Qualification : Any Degree

Expected Salary : 3,00,000 - 4,00,000/- per annum

Qualifications : 2020/2021/2022

Job Location : Chennai, Tamil Nadu, India

Last date : Before Link Expires

About Company :

Tata Communications Limited is an Indian telecommunications company. The company is part of the Tata Group. Tata's communications network spans more than 500,000 kilometers of subsea fiber and more than 210,000 kilometers of terrestrial fiber. The company has invested $1.19 billion in its global subsea fiber network

Job Description for Tata Communications Off Campus Drive for Customer Service Executive:

Tata Communication off Campus Drive 20222 Hiring freshers for Customer Service Executive positions

Oversee and drive back office provisioning of service delivery including onnet feasibility, access networks and customer order provisioning.

Drive system and process improvement projects to ensure timely and cost effective provisioning of orders in ILD, NLD and MAN networks. Ensure availability of inventory of network systems and bandwidth in provisioning on networks.

Analyze need for capacity augmentation/ optimization to address capacity crunch in networks. Plans, organizes and directs all operations with respect to installation support, network service and major moves.

Identify and lead implementation for any new network updates.

Roles and Responsibilities for Tata Communication Executive Position:

Responsible for the configuration of telecom infrastructure and/or network components to meet design specifications. Manage and monitor planning and delivery of orders in terms of configuration management.

Guide and monitor team to design the network to ensure the customer connectivity in agreed time and supervise hand over to project implementation team.

Drive change management initiatives, make change requests and monitor change processes and IT initiatives within to ensure delivering a tested active service layer to the customer on time at optimal costs to the organization and drive continuous improvement. Diagnoses, troubleshoots and resolves problems, and takes corrective action when necessary.

Provides technical expertise, business planning and workflow management for ensuring smooth integration of network and system solutions/network improvement.

Ensures that all installation functions are performed in a timely fashion to meet specifications.

Eligibility Criteria for Tata Communications Customer Service Executive Position:

No prior work related experience

Required Education: Graduate

Experience: 0-2 years

Qualifications required for TATA Communications Off Campus Drive for Executive:

Degree

Any Degree

Selection Process for Tata Communication Customer Service Executive Position:

Online Test

Interview

Skills Required for TATA Communications off Campus Drive for Executive:

Is able to apply broad knowledge of one area within Provisioning and Configuration Management or advanced knowledge of specific professional/operational practices.

Checks for problems in existing systems and modifies work processes following defined procedures.

Operational role responsible for achieving day-to-day objectives.

Works under direct supervision.

No prior work related experience required